Travel & Leisure - Top City Hotel May 2010


Travel & Leisure votes The Goring as the No 1 Hotel in Europe and The Top City Hotel in the world

London, 20 May 2010: Travel & Leisure, one of the world’s most respected authorities on travel, has voted The Goring the No 1 hotel in Europe in its WORLD’S BEST SERVICE awards.

The awards, which are published in the June issue of Travel & Leisure, give The Goring an impressive 98.68% for service. This means The Goring is:

The No 1 hotel in Europe
the highest scoring city hotel in the world
the third best hotel in the world for service - with just two resorts, in the Caribbean and South Africa, scoring higher
and has out-flanked all the hotels in Asia, the home of legendary standards of service

The Goring was the only hotel in London to be ranked. Travel & Leisure describes it as “a family-run hotel that balances glitz and English charm” with consistently excellent food. Jeremy Goring, Chief Executive and the fourth member of the family to run The Goring said:

“We are celebrating our centenary this year and for the past 100 years we’ve always put service above everything else. I am really proud of every single member of our brilliant staff and this high score is testament to their dedication and talents.”

In an accompanying story on Nine Top Hotel Staffers, Peter Sweeney, The Goring’s Head Doorman is given special mention. With 45 years on the job, Peter recognizes generations of The Goring’s loyal guests. So much so, that when a guest returned to the hotel after some years, he found a note from Peter and a pair of gloves that he’d left at the hotel waiting for him in his room. He’d moved house and left no forwarding address. But the gloves had been tucked away for his next visit.

To experience what the best service in Europe feels like simply telephone The Goring on 020 7396 9000, email